For a start, we have a truly national network of depots. Right across the UK there’s a Total Produce “depot on your doorstep.” If yours is a stand alone business, there’s a local Total Produce depot nearby with local management hungry and appreciative of your custom.
For those operating multi-site businesses, Total Produce can deliver a single-supplier fresh produce solution right across the country, one administered centrally but operated locally.
Because of the geographic spread of our depots, we’re best placed to source local produce from the most accomplished local growers the length and breadth of the island- minimising the time from farm to fork and contributing to the local areas in which we trade.
In Total Produce, we believe in local experts selling local produce to local customers. Our people across the country are “can-do” people, experts in the unique requirements of their local area and eager to go the extra mile to get the job done. It can make all the difference!
We’re proud to be a European success story. From a small wholesale operation in Dundalk, we have grown into Europe’s largest fresh produce company. That’s all well and good, but what does this mean for you? Well, it means that local Total Produce depots and management are backed up by national resources in terms of Quality Assurance, Marketing and Customer Care. It also means we’re your best bet in terms of sourcing the cream of the global crop.
There’s nothing more important in fresh produce than Quality Assurance. Our produce stands or falls on our customers perception and more importantly their experience of its quality- we know that. And there’s no room for compromise.
Quality Assurance nowadays covers many different things; Legal requirements, including food safety regulations, customer preferences, like taste and shelf-life and increasingly CSR issues, focusing on production practices and social responsibility. In Total Produce we understand that quality is our responsibility alone. It’s our job to absolutely ensure that it’s one less thing for our customers to worry about. And we know what that entails- guaranteeing that produce is grown to the most exacting international standards, that it is produced precisely to agreed specifications, that it arrives at our customers back door in pristine condition, and that it meets and exceeds our customer and their customer’s expectations.
Our company is structured to ensure that we can make that guarantee. You can’t make a silk purse out of a sow’s ear they say, so for us it begins at source; across the world and across the country. We’re different because we’re there- in 20 countries and right across the UK, influencing production across the supply chain from farm to fork. Picking the best growers then working with them to ensure best agricultural practices and providing agronomic support.
Here at home Total Produce has thorough Quality Control processes and protocols in place at intake, product processing and dispatch to ensure produce is always of excellent quality. Resources are employed both centrally and across our local depots to ensure that the best possible standards are in place to deliver the best possible fresh produce.
Total Produce only works with the most accomplished global and local growers and requires Best In Class accreditation. Total Produce is a member of GLOBALGAP established by major food retailers and their suppliers across Europe to address consumer concerns about food safety, environmental protection and worker welfare and to promote safe and sustainable agriculture. GLOBALGAP has adopted an extensive range of guidelines on these matters, resulting in the Global Good Agricultural Practice (GLOBALGAP) accreditation, which is required of all our internationally sourced produce. Total Produce is also a member of SEDEX, the Social and Ethical Data Exchange initiative.